Terms & Conditions

01 Acceptance of Terms

These Terms and Conditions govern your use of the Accuracy Path Lab website, diagnostic testing services, home sample collection services, and related facilities. By accessing our website, booking a test, visiting our laboratory, or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

02 Our Services

Accuracy Path Lab provides pathology and diagnostic testing services, including laboratory testing and home sample collection, subject to availability and applicable service conditions.

• Test availability may vary depending on the branch, sample type, and medical requirements.
• Prices and test packages displayed on the website may change from time to time.
• Turnaround times are indicative and may vary depending on the type of test and sample processing requirements.
• Diagnostic reports are prepared based on the sample received and the information provided during registration.

03 Test Booking & Registration

• Users must provide accurate, complete, and up-to-date information while booking a test.
• Accuracy Path Lab may contact you to confirm appointment or sample collection details.
• Booking confirmation is subject to test availability and successful registration.
• Providing incorrect or incomplete information may affect sample collection or report processing.

04 Home Sample Collection

• Home sample collection is available only in selected serviceable areas and pin codes.
• Collection appointments are subject to available time slots.
• Patients should follow all pre-test instructions, including fasting requirements where applicable.
• Failure to follow pre-test instructions may affect the accuracy or usability of test results.
• Our collection staff may request confirmation of patient and booking details before collecting the sample.

05 Reports & Diagnostic Results

Accuracy Path Lab follows established laboratory procedures and quality control practices while processing diagnostic samples. However, diagnostic results may be influenced by biological variation, sample quality, collection conditions, preparation, and other factors.

Diagnostic reports are intended to assist healthcare professionals and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Patients are advised to consult a qualified doctor or healthcare professional for interpretation of their results.

06 Payments, Pricing & Refunds

• Payments may be made through available online payment methods, at the laboratory, or during home sample collection, as applicable.
• Prices displayed at the time of booking confirmation will generally apply to that booking.
• Prices and packages may be revised without prior notice for future bookings.
• Refunds, where applicable, will be processed according to our applicable refund and cancellation policy.
• Refund processing time may vary depending on the payment method and financial institution.

07 Cancellation & Rescheduling

Patients may request cancellation or rescheduling of an appointment before sample collection, subject to availability and applicable policies.

• Rescheduling is subject to available appointment slots.
• Cancellations after sample collection may not qualify for a refund.
• Bookings for tests that have already been processed or reports that have already been generated may not be eligible for cancellation.

08 User Responsibilities

By using our website and services, you agree to:

• Provide accurate and complete personal and booking information.
• Use the website only for lawful and legitimate purposes.
• Follow instructions provided by laboratory or collection staff.
• Not attempt to interfere with, damage, or misuse our website or systems.
• Not copy, reproduce, distribute, or misuse our website content without authorization.
• Not use another person's information without proper authorization.

09 Website Usage

We aim to keep the information available on our website accurate and updated. However, we do not guarantee that every piece of information, including test availability, pricing, descriptions, or turnaround times, will always be completely current or error-free.

We reserve the right to modify, suspend, or discontinue any website feature or service without prior notice where reasonably necessary.

10 Intellectual Property

All website content, including text, logos, graphics, images, icons, designs, layouts, and other materials, is owned by or licensed to Accuracy Path Lab unless otherwise stated.

No content may be copied, reproduced, modified, published, distributed, or commercially used without prior written permission.

11 Limitation of Liability

Accuracy Path Lab takes reasonable measures to provide reliable diagnostic and website services. However, to the extent permitted by applicable law, we shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

12 Third-Party Links & Services

Our website may contain links to third-party websites, payment gateways, maps, communication services, or other external platforms. These services may operate under their own terms and privacy policies.

Accuracy Path Lab is not responsible for the content, availability, or policies of third-party websites or services.

13 Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

14 Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the courts located in Jaipur, Rajasthan.

15 Changes to These Terms

Accuracy Path Lab reserves the right to update or modify these Terms and Conditions from time to time. Changes will become effective when the revised Terms are published on this website.

Your continued use of our website or services after the publication of updated Terms constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.